Time Warner Customer Service Phone Numbers and Contacts.
If you you have any questions or complaints to make about the Time Warner or Spectrum service, you may need to contact the customer support team.
What is Time Warner Cable’s Phone Number?
The best number to call for technical support and general questions is: 1-855-892-4357 (1-800-TWC-HELP)
For Time Warner Cable customer service issues and complaints, the phone number to call is: 1-800-892-2253
Time Warner Cable’s Headquarters Phone Number is: +1-212-364-8200
Finally, if you are a business customer, the best number to call is: 1-866-892-4249
How can I Use the Time Warner Cable Live Chat?
Alternatively, if you would rather not speak to customer support via the telephone, or if you are unable to get through for any reason, a live chat service is also available through the Spectrum website and can be found by clicking here.
From that page, select the ‘Chat With Us’ option and then click on ‘Live Chat’.
What are Time Warner Cable’s Social Media pages?
For smaller issues, it is often faster to contact the company though their Social Media pages, like Twitter and Facebook.
After Charter Communications successful merger with Time Warner Cable in 2016, the combined company’s social media contact pages have changed.
Time Warner Cable’s Twitter account can now be found here., with the new handle of @Ask_Spectrum replacing tho old @twc_help handle.
The Time Warner Cable/Spectrum Facebook page can be seen here.
What is Time Warner Cable’s Email Address?
TWC still has a working help/support email address at email@example.com.
Time Warner Cable’s Headquarters Email address is: firstname.lastname@example.org
What is Time Warner Cable Corporate Office Address?
The mail address for Time Warner Cable’s Headquarters office is:
Time Warner Cable Headquarters
60 Columbus Circle,
New York, NY 10023
Please share your experiences with the Time Warner Customer Service, in the comments field below.